Time is of the Essence

Experiencing water damage can be a very stressful and overwhelming situation.

It’s important to remember that water damage can often be repaired and that there are steps you can take to minimize the damage and get your home or business back to normal as quickly as possible. We have the experience, expertise, and equipment necessary to effectively assess the damage, remove the water and dry out the affected area. We will work with you every step of the way to ensure that you are satisfied with the results. Pacific Carpet Cleaning & Restoration Inc. (PCCR) takes pride in the work we do and are committed to delivering high-quality, professional service to all of our clients.

Step 1 – Inspection

The inspection process is an important part of the water damage restoration process. It helps us to identify the extent of the damage and guide the restoration efforts. The process involves visual inspection of the affected area, using specialized equipment like moisture meters and thermal imaging cameras to locate hidden moisture. During the inspection we attempt to identity the source of water, inspecting the piping, waterlines and checking for leaks in the roof or walls. Once our technicians determine the scope of damage, we can develop a plan of action to start the drying process.

Step 2 – Estimating the cost of restoration

After the inspection is complete our project manager will communicate with your insurance adjuster to get the approvals needed to start the restoration process. We will also advocate on your behalf to make sure the scope of work that is needed to be performed falls under your insurance coverage.

Step 3 – Demolition and Drying

After determining the scope of damage, we start the restoration. This involves moving any contents out of the affected area, removing affected building materials, and setting up drying equipment. The drying equipment, such as the dehumidifiers and air movers.

Step 4 – Equipment Monitoring

Once equipment is set up for drying to begin, monitoring will be done by our technicians to ensure the structure is being restored to dry standard levels following The Institute of Inspection Cleaning and Restoration Certification (IICRC).